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IT Services

Your trusted partner in the world of IT excellence.

ERP

Our main focus is on providing Enterprise Resource Planning (ERP) & business solutions, including SAP, Oracle, Microsoft, & Sage

DIGITAL PLATFORM

Our bespoke BONO digital experience platform is modular or packaged, providing a wide variety of continuously growing functionality to rapidly offer organisations access to fundamental business system functionality.

TECH SOLUTIONS

CONSULTING

Our technology solutions include the most important global collaborations, including

 

Microsoft, HP, Cisco and Huawei across productivity, networking, cloud, infrastructure and cybersecurity.

We support all solutions with comprehensive consulting,service management, & project

 

management on a foundation of international standards and best practice methodologies, including Prince 2, PMBOK, AgilePM, PMM,

 

TOGAF, PROSCI, ITQSV, ITIL, ISO, COBIT, APSO and MICTSETA.

BONO eSmart

Digital Experience Platform for a clear advantage. BONO eSmart is a cost-effective, purpose built Digital Experience Platform for local government and small-to-medium enterprise, deployed in modules or as an end-to-end suite. Take control of your processes

Future Proof

Digital

Integrated Open AI

Cloud Ready

MODULES

Enterprise Document and Records Management System(EDRMS). Now you can improve service delivery and public accountability. Effectively manage documents and records with end-to-end document lifecycle management. Capture, process, and display a variety of content, from documents to e-mails, scans and more.

COMMITEE MANAGEMENT

Automatically connect stakeholders and provide visibility into committee activities. Provide digital access to online meetings, with automated schedules, prepare and share agendas, minutes, take notes, see attendees, even vote and record resolutions during meetings

DIGITAL TENDER SUBMISSION

Provide comprehensive tender submission and tracking for all authorised participants. The e-TenderPortal reduces costs, streamlines administration,cuts turnaround times, empowers

 

visibility, and strengthens accountability. For seamless tenderprocesses that remove the burden so you can focuson strategic outcomes and better service delivery.

Technology Solutions

Enable intelligent, automated operations from productivity to infrastructure that is reliable, cost-effective, and secure.

 

Get the speed and agility to revitalise business value

PRODUCTIVITY

Cloud Productivity | Messaging | Windows and Devices

PRODUCTIVITY

Cloud Productivity | Messaging | Windows and Devices

DATA, APPLICATION & DEV.

Datacenter | Data Platform | Application Integration

Application Development

NETWORKING SOLUTIONS

Intelligent networking that reduces costs, improves productivity, boosts security, and magnifies returns.

PROVISION & ON BOARDING

Automated workflows enable rapid configuration and newdevice provisioning using policy-based networking.

NETWORK HEALTH

Simple management tools reveal important network , client, and application health insights to help you optimise business performance.

SCALE FOR DEMAND

Enable flexible demand-driven configuration that scales the network to meet your requirements

SCALE FOR DEMAND

Enable flexible demand-driven configuration that scales the network to meet your requirements

ACCESS CONTROL

Be proactive and take control using artificial intelligence (AI) and machine learning (ML). Maintain security policies, display critical alerts, and identify and classify endpoints.

Intelligent networking that helps accelerate cloud migration,

offers high speeds, reliable experiences, secure operations

and easier maintenance.

 

Our solutions cover:

• Campus • Data Centre • WAN • Security

 

IT infrastructure

For next-generation data protection and business continuity

with backup and storage as a managed service.

  • Dedicated And Virtual Cloud Servers
  • Always-Available Services
  • Global And Local Cloud-Hosted Servers
  • Flexible
  • High Speed
  • Full SOC Monitoring

Cybersecurity

One pane that eliminates pain. Quickly detect suspicious behaviour and assess attack vectors, with immediate, intelligent,and automated response and remediation. No compromise

  • Cloud Security
  • Threat Intelligence
  • Vulnerability Risk Management
  • Application Security
  • Orchestration And Automation
  • Managed
  • Consulting

Consulting Services

Assess and align technology strategies with business and operational processes

 

 ITIL framework-based service management improves the quality of IT services and bottom-line financial results. We can also provide a team of dedicated ITIL practitioners to monitor and report on ITIL execution and compliance.

 

Service Strategy | Service Design | Service Transition | Service Operation | Continual Service Improvement

 

PROJECT MANAGEMENT

Internationally recognised and best practice methodologies drive project success. These ensure the best governance, scalability, and flexibility for your turnkey project requirements. Gain infrastructure support, project and personnel maturity, as well as knowledge sharing via the project management office (PMO) and National Qualifications Framework (NQF) certified managers.

BUSINESS PROCESS MANAGEMENT

Design and implement business processes that are fit-for-purpose and documented. With transitional mentoring and coaching,institutionalise optimised roles and responsibilities, key performance indicators (KPI), and operational activities. Measure, assess, audit,and plan using data-based metrics for continuous improvement.

Improve successful project outcomes using the structure and tools to help people manage change, the most important aspect of your business projects. Improve adoption and help people work effectively

CHANGE MANAGEMENT

QUALITY ASSURANCE

Deliver successful projects and keep stakeholders happy with the right standards and frameworks to optimise quality outcomes. Define standards for success,desired outcomes, steps to action, monitoring and controls, to reduce error, improve efficiency and drive customer satisfaction.

Ensure you have relevant skills and suitable candidates by accessing Africa’s strictest self-regulatory staffing practices.

RESOURCES

Cutting edge skills development practices with accountability, transparency, and credibility, we help you plan skills development and meet stakeholder needs while ensuring equitable  opportunities.

TRAINING

GFEM

Our unique and proprietary Governance Framework Engagement Methodology (GFEM) connects your operational risks to our Operational, Tactical and Strategic Mitigation processes. The centre of excellence structures engagements that empower people-driven adoption and long-term relationships.Control mechanisms define key roles and accountability for monitoring and maintenance of quality, standards, flexibility, and agility.

Your business, your people

Service  Management

Business Process Management

Organisational Change Management

Project Management

LucidGroup

 

 

Lucid Group stands as a symbol of unwavering commitment to excellence across a spectrum of essential services. We bring innovation, expertise, and efficiency to every facet of your operation, setting new benchmarks for success

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Working Hours

 

 

Mondays to Fridays

09:00AM - 17:00PM

 

Vacations

All Saturdays

All Sundays

All Public Holidays

Contact Us

 

 

Call or WhatsApp 061 519 7053

152 Camel Ridge Complex, Camel Road, Theresapark, 0155

 

info@lucidgroup.co.za

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